| Sl No. | Wing | Service Title | Entitlements provided to the citizen | Delivering Officer | overseeing officer |
|---|---|---|---|---|---|
| 1 | Administration | Replies to General petitions including information under RTI Act | Providing general information on PWD administrative matters & Service matters of officers & staff | Administrative Assistant | Deputy Chief Engineer |
| 2 | Roads | Addressing Road User Feed backs and Complaints | Ensuring road usersatisfaction by timely rectification of damages ( PWD4U Mobile App ) | Assistant Executive Engineer (Civil) | Executive Engineer (Civil) |
| 3 | Roads | Issue of Right of Way permission to dig road or shoulder for laying pipe or cable | Issue of Right of Way Permission ( Apply Online ) | Executive Engineer (Civil) | Superintending Engineer (Civil) |
| 4 | Roads | NOC for establishing petroleum retail outlet | Issue of NOC | Executive Engineer (Civil) | Chief EngineerSuperintending Engineer (Civil) |
| 5 | Roads | Permission to Construct Bus waiting shed | Issue of Permission | Executive Engineer (Civil) | Superintending Engineer (Civil) |
| 6 | Buildings | Reservation of rooms in PWD Rest Houses | Allotment of Rooms ( Online Rest House Booking Portal ) | Executive Engineer (Civil) | Superintending Engineer (Civil) |
| 7 | Buildings | Fixation of rent for private Building hired for Government purpose | Rent Certificate | Executive Engineer (Civil) | Superintending Engineer (Civil) |
| 8 | Buildings | Valuation of structures under taken for Government Purpose | Valuation Certificate | Executive Engineer (Civil) | Superintending Engineer (Civil) |
| 9 | Buildings | Issue of Fitness Certificate and Completion Certificate for Buildings | Issue of Certificate | Executive Engineer (Civil) | Superintending Engineer (Civil) |
| 10 | Roads | Issue Renewal and Upgradation of Contractor License | Issue of Certificate ( Online Portal for Contractor Registration ) | Superintending Engineer (Civil)Executive Engineer (Civil)Executive Engineer (Electrical)Executive Engineer (Electronics)Assistant Executive Engineer (Civil) | Superintending Engineer (Civil)Chief Electrical EngineerExecutive Engineer (Electronics) |