KERALA PWD

Kerala Public Works Department under the Government of Kerala is mandated with the construction and maintenance of roads, bridges and buildings of the State. The Department has traditionally taken a lead role in establishing standards and benchmarks in public works. The department has various wings exclusively for different fields of construction like structural designs, architectural designs, roads construction and maintenance, building construction and maintenance, bridge construction and maintenance, electrical works and electronic works.

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Sl No	Name & Scheme/Service	Exact entitlements that is to be provided to the citizen under the service scheme	Which officer is responsible for delivering that entitlement and what are his/her precise function (at State/Dist./Block level	Who is the officer who oversees the function of the officer mentioned in the previous column and what are his/her precise function in overseeing
1	Replies to General petitions including information under RTI Act	1) Providing general information on PWD administrative matters & Service matters of officers & staff	i. Administrative Assistant (General) ii. Administrative Assistant (Ministerial) iii. Administrative Assistant (B&R) iv. Administrative Assistant (P.F) [The above officer s are State Public Information Officers also]	i) Senior Administrative Officer, PWD ii) Deputy Chief Engineer PWD (Administration) & iii) Chief Engineer, PWD Administration (Head of the Department) Immediate supervisory officers & Appellate authorities under RTI Act
1		2) Providing information on departmental Vigilance matters, in respect of enquiries on alleged PW department works, corruption of departmental offices etc.	Administrative Assistant (Vigilance) [The above officer is State Public Information Officer of PWD Vigilance wing]	i) Deputy Chief Engineer PWD (Vigilance) ii) Chief Engineer PWD Administration (Head of the Department) mmediate supervisory officer & Appellate authority under RTI Act
2	Attesting of plan and estimate for private building	Approval of plan and estimate Signed copy (3 nos) of Plan and estimate of the building sanctioned by local authority	Executive Engineer, Buildings	SE, Buildings
3	Fixation of rent for private building hired for Govt purpose	Rent Certificate is issued to officers of administrative department for occupying Govt Offices in Private building. Following details are to be submitted to the Assistant Engineer , buildings section of the locality for fixing rent of the building. Prescribed Performa duly filled up and signed jointly by the head of occupying office, owner of the building Land value certificate indicating the market value of land on the date of occupation/proposed date of occupation issued by Tahsildar Age certificate of the building issued by local authority Request from owner(consent document in original with dated countersignature) Plan of the building with location sketch Non availability certificate by Assistant Executive Engineer, Building Sub Division of the locality A list of officers and staff of the office with a note on special request of space if any Ownership Certificate	Under the Buildings circle, based on the sanctioning power, certificates are issued by Assistant Engineer, Assistant Executive Engineer, Executive Engineer, Superintending Engineer	Superintending Engineer, PWD Buildings Circle
4	Valuation of structures undertaken for Govt purpose	Valuation certificate are issued for assessing the value of building by plinth area rate or estiamte rate and then asked to levy valuation fees. The following details are needed for valuation. Formal application Asset Number Total plinth area of the building (PA) Age of building Plan & Specification of building	Under the Buildings circle, based on the sanctioning power, certificates are issued by Assistant Engineer, Assistant Executive Engineer, Executive Engineer, Superintending Engineer	Superintending Engineer, PWD Buildings Circle
5	Issue of fitness Certificate/completion Certificate of Buildings	1) Formal application	Executive Engineer, Buildings	SE, Buildings
6	Rooms in Rest House	Rooms are available for stay of Govt officials on duty at the places and to general public according to availability	Executive Engineer, Buildings	SE, Buildings
7	Govt Hostels	for Government/ private officials upon formal application and as per rules and regulations	Executive Engineer, Buildings	SE, Buildings
8	Govt Quarters	for Government servants as per prevailing rules and regulations	Executive Engineer, Buildings	SE, Buildings
9	Preparation of architectural drawing, structural design, estimate and supervision of works entrusted to PWD by Govt owned companies/ Corporations/Boards and the private parties	Issue of Architectural drawing	Chief Architect	Chief Architect
		Issue of Structural drawing	Chief Engineer, Design	Chief Engineer, Design
		Estimate preparation and supervision of works entrusted to PWD	Assistant Engineer(Buildings)	Assistant Executive Engineer, Executive Engineer, Superintending Engineer & Chief Engineer
10	Scrutiny of Architectural drawing, structural designs and estimate	Approval to AR Drawing,	Chief Architect	Chief Architect
10		Structural design	Chief Engineer, Design	Chief Engineer, Design
11	Stage certificate for availing loans	Issue of stage certificate upon formal application	Executive Engineer, Buildings	SE, Buildings
12	Distance certificate	Issue of distance certificate upon formal application	Executive Engineer, Buildings	SE, Buildings
13	Registration and licensing of Contractors	Issue of Contractor licence in various categories as per Govt approved rules and regulations	Superintending Engineers of all circles(A&B category of licence) Executive Engineers of all Divisions(C Category) Assistant Executive Engineers of all Sub Divisions(D category)	Chief Engineer of the concerned Wing
14	Issue of permission to dig road/shoulder for laying pipe or cable	Issue of permission	Executive Engineer, Roads/NH	SE, Roads/NH
15	Addressing Road User Feed backs & Complaints	Ensuring road user satisfaction by timely rectification of damages.	AE(Roads/NH),Assistant Executive Engineer(Roads/NH), Executive Engineer(Roads/NH)	Superintending Engineer, Roads/NH
16	Permission to construct bus waiting shed	Issue of permission	Executive Engineer, Roads/NH	SE, Roads/NH
17	NOC for establishing petroleum retail outlet	Issue of NOC	Executive Engineer, Roads/NH	SE, Roads/NH & Chief Engineer(Roads/NH)

Citizens can report their complaints/suggestions to Kerala Public Works Department pertaining to the general working and maintenance of the PWD assets like roads, buildings and bridges. The Citizens may use the following modes

	Through e-mail to concerned officer/offices. The e-mail address of officers can be found in the contact us menu above
	Citizens can lodge a complaint about roads, bridges and buildings by calling the toll free number “18004257771” of Grievance Redressal cell on all working days from 9.30 AM in the morning to 7.30 PM in the evening. To know more about Grievance Redressal cell click here